policies


This is what you can expect when shopping at Gotta Love Copper! 

My Pledge:
My pledge to you is to provide a positive shopping experience at Gotta Love Copper!  I realize you are buying a "piece of me" when you purchase my jewelry, and I want you to enjoy wearing that piece of me.  I promise to do everything reasonable to ensure your satisfaction.

Payment Methods:
I prefer PayPal and provide a secure shopping cart hosted by PayPal (US customers only).  You do not need to fund a PayPal account to purchase my jewelry; you can open a free account and use your credit card for purchases.  I never see your credit card number, only the funds which are deposited in my account.  Communications from PayPal to you following the purchase process will reference either Wire Treasures by Gloria or wiretreasures.com; that's because both web sites share the PayPal account.  I will consider other forms of payment for US customers.  At the present time, overseas customers may purchase items at Gotta Love Copper! ONLY through PayPal.

Packaging and Shipping:
Your purchases at Gotta Love Copper! are placed in gift boxes and carefully prepared for shipment as soon as we verify receipt of payment.  We mail purchases Monday through Friday (our Post Office is closed on Saturdays).  If for some reason shipment will be delayed, I will contact you via e-mail.  I try to be sure to notify customers when their orders have been mailed.

Ordering and Payment:  Please click here for more information.

Sales Tax (Alabama residents only):
My shopping cart adds 4% sales tax to purchases made by customers in Alabama.

My Guarantee: 
All items are 100% guaranteed against breakage with normal wear.  If there is a problem, please contact me.

Returns:
If you are dissatisfied with your purchase upon receipt, please notify me immediately and return the item postmarked within seven days. The item must be returned in the same box and condition with the purchase receipt sent.  Returned items MUST be fully insured.  The customer is responsible for all return shipping costs.  Upon my receipt of the item, I will refund the invoiced amount for the item not including shipping.
 



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